Customer Service

Welcome to PromDress4U.com!

We want your experience with us to be easy and fun... so we've updated our customer service section to put all you need to know right at your fingertips. You can track orders, read our policies and more! And, our updated email inquiry system lets you contact us in a snap. Thanks for visiting PromDress4U.com !   Happy Shopping!

START HERE
Login to view your order history.
 



SHOPPING POLICIES


HAVE A QUESTION
 

Q. What payment types does PromDress4U.com accept ?
 
A. - US Customers: most major credit cards, including Visa, Master Card, American Express, debit cards - WE DO NOT ACCEPT DISCOVER

Q. How does the low price guarantee work ?

A. If you find a lower price on any dress we carry online, we will beat it by 1%. If you have already purchased a dress, and found a lower price in the next 15 days, we will refund the difference plus 1% to your credit card. Advertised shipping charges on other sites will apply.

Exceptions (the fine print) ADVERTISED PRICE MUST BE ONLINE AND WE MUST BE ABLE TO SEE IT! THIS DOES NOT APPLY TO ANY DRESS CLEARLY MARKED 'SALE' (CLEARANCE, SPECIAL, ETC), OR AUCTIONS.